M.I.S

Mobile Surveys

Our mobile surveys are optimized for SMS, email, WhatsApp, QR codes, internet, tablets, and mobile dashboards designed for seamless mobile viewing. We offer a comprehensive solution for feedback collection and analysis, which includes mobile adaptation and feedback branding, text and email distribution, real time customer feedback alerts, a reporting system, an executive dashboard, and detailed analysis and statistics across different device types.

For more details or to receive a quote

Distribute Surveys Across Multiple Platforms

We offer surveys via SMS, email, WhatsApp, QR codes, web, and tablets, all optimized for mobile viewing. A comprehensive solution for distributing and analyzing feedback: optimized for mobile devices and feedback branding, with distribution via text messages and email, real time alerts on customer responses, a reporting system, an executive dashboard, and analysis and statistics tailored to various device types.

Understanding the service experience is crucial for boosting customer satisfaction, loyalty, and advocacy. M.I.S MOBILE allows you to conduct effective mobile surveys, regularly measure customer experiences, generate reports and alerts via email and mobile devices, and closely monitor trends and changes through an advanced dashboard.

Mobile Survey Options

  • Monitor customer satisfaction on an ongoing basis
  • Surveys of departing customers
  • Assessment of sales placements for introducing a new product or service to customers.
  • Shopping experience evaluations for club members
  • Event invitations and real time feedback during conferences, with immediate display of results on smartphones and post event feedback analysis.
  • Internal organizational surveys to assess services, recognize outstanding employees, and more
  • Data refinement and completion for customer databases

MIS Company – Survey Institute

We are the leading company in Israel for managing research and management tools aimed at improving customer interaction performance. Our uniqueness lies in transforming classic marketing research into applied tools for all management levels within a company. We believe in effective, results oriented activity supported by employee participation, online reporting, personal goals, and monthly tasks. Since 1997, we’ve successfully helped our clients enhance their performance at all customer touchpoints, creating a competitive advantage in their industry. Our website offers customers secure, personalized access to findings and reports. Among our clients are leading chains and companies such as Clalit Health Services, Israel Railways, Carso Group, Aroma, Yapaura, Renuar, the Main Company for Soft Drink Production and more.

Contact Us: MIS Phone 09-9666477

Why Choose Us?

  • Our SMS surveys boast response rates four times higher than similar systems, thanks to advanced optimization and smart quota management.
  • Surveys are designed as a friendly WhatsApp dialogue, fully branded and dynamically tailored to the interviewee’s responses.
  • We offer an advanced, unique statistical model that presents real time and cumulative reports on a sophisticated dashboard.
  • Weekly and monthly reports are sent to a designated distribution list.
  • Alerts for exceptions and targeted customer retention efforts are handled through a task system (“cases”).
  • We leverage satisfied customers identified in the surveys as advocates on your website and social media.
  • A “mini site” can be added to the customer dialogue, providing additional value, prompting action, and supporting the customer journey. The “mini site” is a dynamic application, easily accessible via smartphone.
  • Our expertise in “customer experience” ensures that our market researchers can analyze survey data and customer feedback, delivering insights and actionable recommendations.
  • Results! Our clients report significant increases in customer satisfaction and a dramatic decrease in complaints after adopting our system.

Success Stories

Il Makeup, a leading makeup and cosmetics brand in Israel, was founded in 1996 by Chanoch Reeder and senior makeup artist Galit Vertheim. Today, the company operates about 40 stores and four makeup and cosmetics colleges across the country, certifying hundreds of professional makeup artists each year.

Among Our Customers

Reputation and Experience

With over 20 years of experience and more than 400 clients in Israel and globally.

Results

When measurement is effective, you can focus on results!

Service Suite

A comprehensive suite of management tools designed for organizational transparency.

M.I.S ON-LINE

One of the world’s most advanced internet management and information systems!

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